Cabelas clothing fail

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02-02-2016

Cabelas Oufitters have an issue with sizing and quality control.

 

I recently recieved my order for a pair of mens shorts from Cabela's. When I tried them on I noticed they were considerably larger than another pair of the exact style and size. My first though was that they had made a mistake with my order so I went online and chatted via their website. I sent them the photo seen in this post to illustrate the size discrepancy. I was astonished when I was told the size difference was within manufacture tollerance.

 

This is very poor customer service at best and shows a total disregard for a legitimate concern about a product Cabelas offers.

Here is the blurb from their website - what a shame its misleading

"To make sure we meet your expectations, we back every purchase with Cabela's Legendary Guarantee.You can buy with confidence, knowing that if you are not completely satisfied with your purchase, we will provide a refund or exchange the item within 90 days* of purchase. In addition, Cabela's brand clothing and footwear is guaranteed for the lifetime of the product under normal wear and tear and defects in workmanship. All other Cabela's brand merchandise is guaranteed for one full year.

We've always believed the true measure of our company is how we treat our customers. So, with every order, we make this promise to you - the best quality, the best value, the best selection, the best service all from the World’s Legendary Outfitter®. Guaranteed."

I guess the takeaway from this experience is to shop elsewhere where the clothing you order will be the clothing you recieve with the correct sizing. 

 

 

Read 5338 times Last modified on Tuesday, 02 February 2016 04:04

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